I’ve been having an issue with an ASUS All-in-one unit where the DVD drive would not function correctly after an upgrade or clean installation of Windows 10. This particular model is the ET2321IUTH
After numerous conversations with ASUS regarding this (and other) issues they simply advised the hardware was not supported using Windows 10 – this despite them offering “some” Windows 10 drivers on their website for this particular model.
Anyway. The drive in question is a Matsui drive. If you put media in the drive it will whizz and wirl a little but never actually show you what’s on the disk. If you reboot, the drive will correctly initialise and the media will then function within the Windows environment. Until you want to swap the media. Then another full reboot is required.
Download the SATA – SetupRST_126.96.36.199_x64.zip file in Step 1 below and using Device Manager update the installed default Windows/Microsoft driver with the one in this zip file.
- Download the drivers from here: https://onedrive.live.com/redir?resid=BEA61E36C95431C3!108&authkey=!AFiHYLh5xAFH3Ac&ithint=file%2czip (this is my personal OneDrive not someone elses)
- Right Click Start Button select Device Manager
- Expand DVD/CD-ROM Drives
- Right click the drive in question and select Update Driver Software
- Select Browse my computer for driver software
- Click Let me pick from a list of device drivers on my computer
- Click Have Disk
- Browse to the location of the extracted zip file and complete the wizard.
- A reboot may be required but you should then find your optical drive works.
I have only tested this with the device listed above. I am sure it will work on others with similar drives/problems.